Monday, January 7, 2013

Customers Are Often Wrong

I read in a marketing book about the push towards consumerism that began decades ago and is still going strong today.  Customers should have rights, like being informed and safe and all that, but some just can't be satisfied no matter what.  Buddy, if McDonalds takes 2 minutes to make your hamburger instead of 1 minute, you don't have to flip out and scream for the manager.  Quit being so darn spoiled.  The burger's only like a buck anyway.  If you were paying 20 dollars for the thing that would be different.

People want to "be their own boss" these days.  What does that mean anyway?  It means you open a business and you still have to satisfy customers, just like your employees do.  Customers are still in charge of you while they're buying, just like they're in charge of your employees.  So being your own boss is really a myth.  And it's not a myth worth going into a tremendous amount of debt for. 

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